Terms and Conditions

          Reviews:

            

Grading and Condition

Grade A / Excellent condition - near mint / mint condition, however old models like z1 compact, htc one m7, iphone 5 may still show some signs of use while newer models like galaxy s6, iphone 6s etc. will be in very good cosmetic condition.

Grade B  / Good condition - fairly minor cosmetic wear only.

Grade C / Acceptable - obvious cosmetic wear, however device will be fully functional.

Making payment

To order any item, please add your product to basket and specify options > click / tap checkout to proceed to payment page > select paypal / amazon / world pay option to place an order. If you don't have Paypal or Amazon account, direct card payments can be made via Paypal guest checkout or Worldpay.  WHEN USING WORLDPAY, YOUR SHIPPING ADDRESS WILL BE THE SAME AS BILLING ADDRESS. WITH PAYPAL / AMAZON PAYMENTS, IT'S POSSIBLE TO SPECIFY ANOTHER SHIPPING ADDRESS.

Network lock

If any device is locked to network, it will specify network in the title of the product or options. If nothing is mentioned, or it says "unlocked", device will be unlocked or customer will receive unlock code by email free of charge. Please notice, for certain models, unlock code may arrive a few days after the phone arrives. We kindly ask you not to complain about it, because it's been stated in our terms and conditions of sale. 

Colours

Please notice that your selected colour is preferred colour only and we will not always be able to supply that particular colour if it's unavailable. If colour is absolutely necessary please write to us about it, we can either cancel your order or confirm that we can supply that particular colour. 

What's included

Most items will include device, white box and charging cable only, no other additional content. Some devices may have original box and other extras.

Next day delivery

Next day delivery arrives next day only for orders placed before 3PM (weekends are not included). Tracking information will be provided, if your order hasn't arrived within stipulated delivery times.  Special delivery is a prioritised service (however delays are possible if we experience any issues), other options may take 2 to 4 working days to arrive.


Warranty and Returns

Warranty is 12 months and includes any technical issue. We will repair device free of charge or send a replacement phone. This warranty doesn't cover batteries or if device has signs of damage caused by the customer, including water damage. 

14 day return policy covers refunds,  however 12 months warranty covers only free replacement or repair and not refunds. 

Return instructions:

If you wish to return your product, please send your device to :

16 Leys Road Wellingborough NN81PN UK for Iurii Savchuk
1. Please make sure to include either order number or name and date of purchase of this device with your return package, otherwise we won't know where it's from.  
2. Make sure to factory reset your device and remove all passwords, especially icloud passwords and blackberry account passwords. 
3. Returned device must have the same serial number, as the one purchased. Also, please keep tracking number / reference number until your purchase has been refunded. 
4. Please make sure to attach a note with your return package to describe what was the problem.                                                                                        

These Terms and any Contract between the Seller and the Customer.


Use of the Website and personal information

The use of the Website by the Customer is governed by the Terms, which apply to any Contract.

All personal information is retained and used strictly in accordance with the Privacy Policy.

The Seller may contact the Customer in connection with the Contract by using e-mail or other electronic communication methods and by pre-paid post and the Customer expressly agrees to this. By completing checkout and purchase of any item, customer agrees to receive special offers and other promotions from this Online Store, however, every customer will be asked if they wish to stop receiving such offers in which case this Store will stop sending any promotional emails and messages.  


Important information about making a purchase

When providing any information to the Seller, the Customer undertakes that all information provided via the Website is accurate, current and complete, and to notify the Seller of any changes which may mean that the information is inaccurate.

The Seller is authorized by the Customer to contact any third party agencies, including credit reference agencies, to verify the accuracy of information provided by the Customer where the Customer has failed to comply with a request for verification of information from the Seller.

A Customer may only purchase Goods from the Website if they are eligible to enter into a contract and are at least 18 years old.

The Seller accepts responsibility for statements and representations made by its duly authorised agents. It is the Customer’s responsibility to check that they have identified and are referring to the correct version of the Terms which is current on the date upon which the order is placed via the Website.

Information and advice about a consumer’s statutory rights in relation to Goods that are faulty or not as described, is available from a local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.


Reviewed 3rd February 2017