Terms and Conditions
Grading and Condition
Grade A / Excellent - best condition in stock
Grade B / Good condition - second best condition available
Grade C / Acceptable - obvious cosmetic wear, fully functional device
Grade D - these devices will have some minor faults, for example camera not working, buttons need pressing too hard, earphone jacks not working or similar issues, these devices are heavily discounted.
Network locked devices are tied to one or a few particular networks and won't accept simcard from a different provider, they are sold at reduced prices. For someone who already uses that provider, this could be a good bargain and save more money.
In rare cases we may run out of particular colour, and dispatch any other available colour. If colour is absolutely important, please let us know about it. If colour isn't specified we will always try our best to dispatch the same colour as can be seen on the picture, or the one requested by customer, however we can not guarantee to dispatch correct colour.
Most items will include a device and charging cable only and no other additional content.
Next day delivery arrives next day only for orders placed before 3PM. No items dispatched or expected to arrive during weekend. Tracking information provided only if your order hasn't arrived within stipulated delivery times specified at checkout. Special delivery is a guaranteed service, other options may take 3 to 5 working days to arrive.
Warranty and Returns
Warranty is 12 months and includes any technical issue not caused by the customer, however this does not include batteries. If battery life appears to be poor, it's up to customer to replace batteries. We test everything else, however we do not test batteries.
14 day returns are accepted for any reason, even if customer simply changed their mind.
If you wish to return you product, please send back to :
30 Lion Court, Northampton, Northants, NN48GR for Iurii Savchuk
1. Please make sure to include either order number or name and date of purchase of this devicewith your return package, otherwise we won't know where it's from.
2. Make sure to factory reset your device and remove all passwords, especially icloud passwords and blackberry account passwords.
3. Returned device must has the same serial number, as the one purchased. Also please keep tracking number / reference number until your purchase has been refunded.
4. Please make sure to attach a note with your return package to describe what was the problem and whether you need it replaced or prefer a refund.
These Terms and any Contract between the Seller and the Customer are only in the English language.
The use of the Website by the Customer is governed by the Terms, which apply to any Contract.
The Seller may contact the Customer in connection with the Contract by using e-mail or other electronic communication methods and by pre-paid post and the Customer expressly agrees to this. By completing checkout and purchase of any item, customer agrees to receive special offers and other promotions from this Online Store, however, every customer will be asked if they wish to stop receiving such offers in which case this Store will stop sending any promotional emails and messages.
When providing any information to the Seller, the Customer undertakes that all information provided via the Website is accurate, current and complete, and to notify the Seller of any changes which may mean that the information is inaccurate.
The Seller is authorized by the Customer to contact any third party agencies, including credit reference agencies, to verify the accuracy of information provided by the Customer where the Customer has failed to comply with a request for verification of information from the Seller.
A Customer may only purchase Goods from the Website if they are eligible to enter into a contract and are at least 18 years old.
The Seller accepts responsibility for statements and representations made by its duly authorised agents. It is the Customer’s responsibility to check that they have identified and are referring to the correct version of the Terms which is current on the date upon which the order is placed via the Website.
Information and advice about a consumer’s statutory rights in relation to Goods that are faulty or not as described, is available from a local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
Reviewed 3rd November 2015